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NextelSummary and BackgroundNextel, which is known as Sprint Nextel, is one of the largest cell phone providers in the world. It has over 50 million subscribers, which makes it one of the most dominant forces in the celluar phone industry. Sprint purchased Nextel for $35 billion, and their combined forces allow these two companies to continue to provide exceptional service and value to cell phone customers throughout the world. However, many individuals were opposed to the merger for various reasons, but today the Sprint Nextel combination has shown the world that great cell phone service is not hard to come by. The great thing about Nextel is that they keep the customer in mind when making economic decisions around pricing. They have their very generous free incoming call plan where all incoming calls are not recorded into the usage statistics that each user on the Nextel network has. In addition, their variations of offerings are more than abundant, as they provide regular phone line, business phone plans, and long distance plans that make their array of services exceptional. Furthermore, Nextel’s pricing plans are very competitive with their competitors, which make their deals difficult to beat. They also serve as an ISP in addition to their cell phone and other services. This service is preferred by many business-oriented individuals, as the internet service they provide is reliable, fast, and easy to use. Overall, Nextel offers an unbeatable combination of great service, cell phone selection, and business-oriented services. However, the only drawback of their services is their customer service, which could definitely use improvement if they are to going to continue to excel in being one of the dominant leaders in cell phone services. |
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